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Friday, June 18, 2010

International Standard Organization ISO 9001:2000 Clause 7 Part II

Clause 7.4: Purchasing

Clause 7.4.1: Purchasing Processes
There should be some defined procedures for the selection of suppliers and verification of purchased products.
Clause 7.4.2: Purchasing Information
When you purchase a product, the manager has to specify the product specifications, the quality management system requirements and many other requirements such as installation, warranty, maintenance etc.
Clause 7.4.3: Verification of Purchased Product
The project manager has to specify the acceptance criteria for the proposed product and when the supplier gives the product, the verification has to be done as per procedure.

Clause 7.5: Production and Service Operations

Clause 7.5.1: Control of production and service provision
Proper planning has to be done to make multiple copies, installation, and later maintenance of the product when delivered to the customers.
Clause 7.5.2: Validation of processes for production and service provision
Process has to be established to obtain the feedback on the performance of the product from the customer in cases where the verification is not possible.
Clause 7.5.3: Identification and traceability
The product should be identified and traceable during all stages of production, delivery, and installation.
Clause 7.5.4: Customer Property
The customer may give some of its property to the developer. In such cases, the development organization has to take proper care of the customer's property.
Clause 7.5.5: Preservation of the product
A process has to be defined for identification of the product, packaging, storage, and protection.

Clause 7.6: Control of monitoring and measuring devices

It is necessary to ensure that the test and measuring instruments such as oscilloscopes, protocol analyzers etc uses to ensure that the product meets the requirements are working well.

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