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Showing posts with label BPR. Show all posts
Showing posts with label BPR. Show all posts

Monday, June 11, 2012

Explain BPR model? What are steps involved in BPR model?


BPR or business process re- engineering model is the model that is being used by many of the organizations of today’s software world for analysing and designing their processes and work flows! 
In this article we have discussed about this business process re- engineering model in detail. 

The model works on the principle that the business processes are a set of logically related tasks that aim at working together towards a defined business goal. This model has been deployed by many management systems like:
  1. Information systems management
  2. Supply chain management
  3. Group ware systems
  4. Human resource management systems
  5. Enterprise resource planning etc.

Phases of BPR model


The business process re- engineering model involves a cyclic process consisting of four main phases:
  1. Identification of the processes
  2. Review and updating and analysis
  3. Design to be
  4. Testing and implementation to be
Implementation of the business process engineering requires that you implement an HPO or high performing organization. It should be kept in mind BPR is an organizational method that redesigns an organization’s process in terms of effectiveness, efficiency and economy. 

Few of the activities that are undertaken in BPR are:
  1. Activity based costing analysis
  2. Business case analysis
  3. Industrial engineering techniques
  4. Productivity assessment
  5. Human capital tools
  6. Base lining and bench-marking studies
  7. Functionality assessment
  8. Organization analysis
  9. Work force analysis

Steps in Implementation of BPR model


Now we shall what all steps are involved in the implementation of this business process re- engineering model!

1. Establishment of BPR and HPO project plan: 
In this step the reason for the BPR nomination is justified and the organization states the objectives of the BPR. The employees and activities that will be affected are identified. The customers and the stakeholders that will take effects by the impact of the BPR are also identified. The available contractor support is also identified. The organization then needs to describe the outcomes like metrics, business and human capital.

2. Preliminary planning: 
It involves identification and assignment of the MSO development team members (MSO stands for most sustainable organization), development of the action plan with check points and milestones, development of the communication plans, and establishment of the data analysis requirements and collection methods.

3. Development of the business case: 
This step involves the implementation of the AS- IS analysis of the organization, development of the MSO to be, measuring the gaps between the actual and the “to be” organizations and the development of the transition plans.

4. Implementation of the business case: 
This step involves the identification and assignment of the most sustainable organization implementation team members, establishment of the letter of obligation between MSO activity manager and agency head and the initiation of the transition to the MSO.

5. Tracking and validation of the MSO performance: 
It involves usage of the identified metrics in the measurement of the:
 (i)  Closing skills
(ii)  Competency gaps
(iii)Closing performance gaps
(iv) Improving timeliness and quality
(v)   Achieving savings and so on.

This whole process is driven by two teams namely:
1.Development team: 
It develops the MSO and includes functional experts, personnel specialists etc.

2. Implementation team: 
It implements the MSO and includes development team members and employees who will work in MSO.

3. Other people involved in the business process re- engineering are
- Acquisition officer: participates in the BPR efforts.
- MSO activity manager
- Human resource advisor
- Human capital officer
- CFO
- General officer
- Budget officer
- Support contractor and so on.

Re-engineering involves fundamental re- thinking towards achieving the improvements in performance and speed. 


What is meant by Business Process Reengineering?


Business process reengineering or BPR is a very important concept when it comes to achieving the business goals centred on the development of a software product. This article is all about the same concept. Let us define the business process re-engineering process formally.
"The process that involves analyzing and designing of the processes and workflows within the organization which is developing a particular software product is called business process re-engineering". 
Business process re- engineering has got many other names like:
  1. Business process redesigning
  2. Business transformation
  3. Business process change management

What is a business process?


- A business process can be thought of as an aggregation of tasks that are logically related to each other and are meant to achieve a pre-defined business outcome. 
- Re-engineering eventually led to many changes in the management processes for the good. - The best example that can be given is of the cross functional team! 
- The concept of cross functionality came in to existences because of the need for re- engineering of the functional tasks which are separately developed in to the processes that are completely cross functional. 
- The concept of business process re engineering is gaining popularity worldwide since there are so many management information systems developments which aim at achieving a wide integration of a large number of business functions.
- Few of those management information systems are:
  1. Supply chain management
  2. Enterprise resource planning
  3. Knowledge management systems
  4. Human resource management systems
  5. Groupware systems
  6. Collaborative systems
  7. Customer relationship management and so on.
- This technique emerged in the private sector to help the organizations fundamentally, so that they can improve up on their customer service to a large extent. 
- This technique also helped in reducing the development cost and gain the world class competitive edge.

Key Aspects of Re-engineering Process


The following are the two very important key aspects of the re- engineering process:
  1. Deployment of the sophisticated information systems and
  2. Continual development.

Details about Business Process Re-engineering


- The leading organizations of the world which are known to support the innovative business processes are used to deploy this technique instead of refining the current methodologies of doing work. 
- Business process re-engineering involves rethinking and then radically redesigning the already existing processes and resources of the organization.
- The business process re- engineering cannot be called as a mere business improvisation technique rather it is a technique using which the whole way in which the work is done can be redesigned for the better. 
- A high level assessment of the mission of the organization, its customer needs and strategic goals marks the beginning of the business process re-engineering. 
- The business process redesigning invokes the question, “does the (aspect) needs to be redefined?” 
- During the implementation of the business process re- engineering technique, an organization may feel that till now it has been working up on the assumptions that are questionable. 
- On implementing this technique, they are forced to think what exactly they should be doing. - The primary focus of the business process re- engineering is on the business processes of the organizations that govern the usage of the resources to develop software products and services to cater the needs of the customers. 
- Business process re- engineering works on the philosophy that “a business process can be broken down in to several short and simple processes which then can be individually measured, modeled, and improved up on”.   
- Apart from this, all the processes can also redesigned altogether.
- With business process re- engineering, the whole business process is optimized in such a way that the organization and the customers reap only benefits. 


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