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Monday, May 16, 2011

If the bug is found, what should be done ?

Test cases are written to detect if a feature of an application is working correctly. It is a document which consists of input, action and expected output. After a bug is found, the developers are informed about the bug and are asked to fix it. After it gets fixed, the module is re-tested and it is checked whether it has not created any problem.

- Information of the bug and its severity.
- Bug identifier.
- Bug status.
- Application name.
- The name of the module, function, object etc. where the bug occurred.
- Environment factors.
- Test case name and identifier.
- One line bug description.
- Full bug description.
- If the bug is not covered by test case, steps are described again.
- Names of file used in test.
- Severity level
- Can the bug be reproduced.
- Tester name and test date.
- Name of developer.
- Description of cause of the problem.
- Description of the fix.
- Date of fix.
- Application version that contains the fix.
- Description about tester.
- Date of retest.
- Results of retest.
- Requirements of regression testing.
- Tester who has done regression tests.
- Results of regression testing.

Sometimes, the software is so buggy that it becomes impossible to test it. In order to handle this type of situation, the testers should report whatever bugs they are coming across, focusing more on critical bugs. It depicts deeper problems in the software development process.

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