Business process
reengineering or BPR is a very
important concept when it comes to achieving the business goals centred on the
development of a software product. This article is all about the same concept.
Let us define the business process re-engineering process formally.
"The process
that involves analyzing and designing of the processes and workflows within the
organization which is developing a particular software product is called
business process re-engineering".
Business process re- engineering has got many
other names like:
- Business process redesigning
- Business transformation
- Business process change management
What is a business process?
- A business process can be
thought of as an aggregation of tasks that are logically related to each other
and are meant to achieve a pre-defined business outcome.
- Re-engineering
eventually led to many changes in the management processes for the good. - The
best example that can be given is of the cross functional team!
- The concept of
cross functionality came in to existences because of the need for re-
engineering of the functional tasks which are separately developed in to the
processes that are completely cross functional.
- The concept of business process
re engineering is gaining popularity worldwide since there are so many
management information systems developments which aim at achieving a wide
integration of a large number of business functions.
- Few of those management
information systems are:
- Supply chain management
- Enterprise resource planning
- Knowledge management systems
- Human resource management systems
- Groupware systems
- Collaborative systems
- Customer relationship management and so on.
- This technique emerged in
the private sector to help the organizations fundamentally, so that they can
improve up on their customer service to a large extent.
- This technique also
helped in reducing the development cost and gain the world class competitive
edge.
Key Aspects of Re-engineering Process
The following are the two very important key aspects of the re- engineering
process:
- Deployment of the sophisticated information systems and
- Continual development.
Details about Business Process Re-engineering
- The leading organizations of
the world which are known to support the innovative business processes are used
to deploy this technique instead of refining the current methodologies of doing
work.
- Business process re-engineering involves rethinking and then radically
redesigning the already existing processes and resources of the organization.
- The business process re- engineering cannot be called as a mere business
improvisation technique rather it is a technique using which the whole way in
which the work is done can be redesigned for the better.
- A high level
assessment of the mission of the organization, its customer needs and strategic
goals marks the beginning of the business process re-engineering.
- The business
process redesigning invokes the question, “does the (aspect) needs to be
redefined?”
- During the implementation of the business process re- engineering
technique, an organization may feel that till now it has been working up on the
assumptions that are questionable.
- On implementing this technique, they are
forced to think what exactly they should be doing. - The primary focus of the
business process re- engineering is on the business processes of the organizations
that govern the usage of the resources to develop software products and
services to cater the needs of the customers.
- Business process re- engineering
works on the philosophy that “a business process can be broken down in to
several short and simple processes which then can be individually measured,
modeled, and improved up on”.
- Apart
from this, all the processes can also redesigned altogether.
- With business
process re- engineering, the whole business process is optimized in such a way
that the organization and the customers reap only benefits.
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