BPR or business process re- engineering model is the model that is
being used by many of the organizations of today’s software world for analysing
and designing their processes and work flows!
In this article we have discussed
about this business process re- engineering model in detail.
The model works on
the principle that the business processes are a set of logically related tasks
that aim at working together towards a defined business goal. This model has
been deployed by many management systems like:
- Information systems management
- Supply chain management
- Group ware systems
- Human resource management systems
- Enterprise resource planning etc.
Phases of BPR model
The business process re-
engineering model involves a cyclic process consisting of four main phases:
- Identification of the processes
- Review and updating and analysis
- Design to be
- Testing and implementation to be
Implementation of the
business process engineering requires that you implement an HPO or high
performing organization. It should be kept in mind BPR is an organizational
method that redesigns an organization’s process in terms of effectiveness,
efficiency and economy.
Few of the activities that are undertaken in BPR are:
- Activity based costing analysis
- Business case analysis
- Industrial engineering techniques
- Productivity assessment
- Human capital tools
- Base lining and bench-marking studies
- Functionality assessment
- Organization analysis
- Work force analysis
Steps in Implementation of BPR model
Now we shall what all steps are involved in the implementation of this business process re- engineering model!
1. Establishment of BPR and HPO
project plan:
In this step the reason for the BPR nomination is justified
and the organization states the objectives of the BPR. The employees and
activities that will be affected are identified. The customers and the stakeholders that will take
effects by the impact of the BPR are also identified. The available contractor support
is also identified. The organization then needs to describe the outcomes like
metrics, business and human capital.
2. Preliminary planning:
It involves
identification and assignment of the MSO development team members (MSO
stands for most sustainable organization), development of the action plan
with check points and milestones, development of the communication plans,
and establishment of the data analysis requirements and collection
methods.
3. Development of the business
case:
This step involves the implementation of the AS- IS analysis of the
organization, development of the MSO to be, measuring the gaps between the
actual and the “to be” organizations and the development of the transition
plans.
4. Implementation of the business
case:
This step involves the identification and assignment of the most
sustainable organization implementation team members, establishment of the
letter of obligation between MSO activity manager and agency head and the
initiation of the transition to the MSO.
5. Tracking and validation of the
MSO performance:
It involves usage of the identified metrics in the measurement
of the:
(i) Closing
skills
(ii) Competency
gaps
(iii)Closing
performance gaps
(iv) Improving
timeliness and quality
(v) Achieving
savings and so on.
This whole process is driven by two teams
namely:
1.Development team:
It develops the
MSO and includes functional experts, personnel specialists etc.
2. Implementation team:
It implements
the MSO and includes development team members and employees who will work
in MSO.
3. Other people involved in the
business process re- engineering are
- Acquisition officer: participates in the BPR efforts.
- MSO activity manager
- Human resource advisor
- Human capital officer
- CFO
- General officer
- Budget officer
- Support contractor and so on.
Re-engineering involves
fundamental re- thinking towards achieving the improvements in performance and
speed.
No comments:
Post a Comment